Archie please investigate if the suggestion from a customer is possible.  Message&gt;&gt;&gt;&gt;Got a suggestion for your email telling folks that they have a message here. Why not put a hyper-link to the members sign-in, in the text of that email?  Also it would be great to have the thread being able to be read as if the email gets involved, and one is unable to view the entire text and repond to each item then something might &quot;slip through the cracks&quot; as we say.