Benefit’s to Members button on main Nav menuMembers are assigned their own personal and private Message Bank where all messages, orders, notifications and e-Newsletters are stored.The reason for our Message bank system is partly because we experienced email to be not dependable and too many messages were being lost in transit.  Remember we are corresponding with customers in every corner of the globe and internet services in some of those places is questionable.The other thing about email is tracking discussions and being able to find other relating messages from a particular customer.  See, what happened is many customers had different email accounts with different names and they would reply to our emails on one subject from several different accounts.  Add into the equation that a lot of the replies we received did not include the original or previous message and there you have a nightmare trying to make sense of emails.  Also trying to locate previous relating messages after the event cost us unacceptable time.It caused us a great deal of hardship, unnecessary use of brain power and excessive lost time in dealing with these unruly messages so we designed and constructed this Message Bank system at great financial cost to us where all correspondence, orders and notifications are grouped together stored in one easily accessed and identifiable place.  No messages ever get lost, go astray or get accidentally deleted by customer or ourselves.Here we have a complete history of correspondence between you and us and either of us can find anything that we want simply by looking at the list. For example you can see all your previous orders, and if you forgot the answer to a question you don't have to ask it again, simply find it in your Message Bank.And finally one last feature, we know if a customer has read our messages or not.  Sometimes the alert email goes astray and we don't hear back from the customer.  If we see he has not read our reply we send the message again and sometimes we even have to send a Text message or make a phone call when none of our electronic text messages get through the email system.So there you have many good reasons for our Message Bank system.  The reason other sites don't have a similar system is the great cost of such a system ($30,000+), also they probably are not as diligent and fussy about accurate and easily found records as we here at Kinman are.  Kinman goes the extra mile, in our products, our services and our website.  We can’t be accused of skimping.